Insights. Clear thinking for complex tech decisions.
Practical guidance for leaders navigating digital transformation, technology decisions, workflows, and organizational change.
The Pendulum Swing: Why Nonprofits Keep Switching Between All-in-One and Best-of-Breed Tech
Every few years nonprofits swing from one all-in-one platform to a stack of specialized tools and back again. What stops the swing is an owned core, not a better platform.
The Operating Gap Never Really Closes
Your CRM didn't break. Over ten years, everything around it moved. Here's why the gap between how nonprofits work and where they're going keeps reopening.